ISO standards and how they affect consumers Marcela Ivankovich

International ISO Standards affect everyone. From allowing you to use your bank card abroad to making sure your child's toys have no sharp edges, they are used everywhere. Followed by companies around the world, ISO standards provide specifications to ensure that products and services work as expected.

In addition, they help improve customer satisfaction. In a world where the voice of the customer is increasingly prominent, this is an essential business requirement.

That is why consumer representatives play an integral role in the development of standards.

Set the standard for services

ISO works in a wide range of service industries to ensure that the needs of all types of consumers are met.

Consumer standards are developed with the participation of a wide range of people, not just standards experts.



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