SGE

“We made the choice based on the added value, justly. The SGE’s offer goes beyond just certificating the management system; they suggest things like ‘green jobs’ and have more initiative to get something more integral of what we were looking for. That liked us very much because we saw that they go beyond what they offer.”

“About its professionals, the treatment has been excellent. They are professional people and very friendly at the same time. In a range from 1 to 10, I give them a 10.”

“In our company we still need a year to complete the whole process; we are just in the middle of it. But at this point I feel that our collaborators are very motivated with the management system; our people understand the importance of it and we have advanced very much with the documents and requirements we have to fulfill to get the certifications.”

“Finally, I would recommend to SGE considering its added value; because they do not focus only in the certifications, they also offer other platforms or systems that possibly were not in the initial plan, but that can be very useful for the company.”

“Our company was certificated under the Norm ISO 9001 since 2003; although, our Management System was not really functioning properly. Looking for the certification as an Integrated Management System, we understood that we had to make a total revision of our system and SGE gave us the confidence and the needed guide to face the process.

“SGE offered us the accompaniment and the consultancy service to prepare our company to obtain the certifications ISO 9001 and ISO 14001 as an Integrated Management System. Additionally, they gave us a consultancy to obtain the certification under the Norm 27001.

“The treatment we received from SGE was always highly professional and focused to the expected results. The assigned professionals to work in the processes of sensitivity, documentation and the preparation of the auditors’ team always showed a huge empathy and they were really concerned about knowing deeply the company processes and its business model to make easier for our personnel to learn and live the ISO culture.

“The service offered by SGE has been simply excellent, because of the professionalism and knowledge shown and the proper way they used to penetrate in our organizational culture.

“The obtained results exceeded our expectations because we received our Integrated Management System certification with Zero No Conformities and at the same time we can say with satisfaction that our company lives the ISO culture and that all our personnel knows, understands and practices the quality principles, the environmental protection and the security preservation of the information as an integral part of its activities.

“It is important to mention that, thanks to the outstanding results in the implementation of the norms in Costa Rica, SGE was hired to make the implementation in Guatemala, El Salvador, Panama and Dominican Republic and SGE also gave consultancy to Argentina and to the central offices of Ricoh Latin America in Miami Florida.

“After our experience, I totally recommend to SGE Consultores, because this company demonstrates a wide knowledge and experience about the application of ISO norms in companies and it achieved, in a really amazing way, to develop the belonging sense of the personnel with the Integrated Management System.”